All Servcies's

Aadhar Enable Payment System

If a customer wants to make Cash Withdrawal, he/she must be an Aadhaar linked bank account holder in the first place. He/she simply has to provide the Retailer their 12-digit Aadhaar Number along with the Aadhaar linked Bank name. The retailer will help you avail of the cash withdrawal service after your Fingerprint authorization using a biometric device.
The maximum amount is limited to Rs 10,000/- per transaction. For cash withdrawal, the monthly limit is Rs 50,000 or 10 transactions, whichever is reached earlier.

 

The process of using the service is easy. You have to follow these steps:

 

Visit an our business correspondent in your area.

 

  • Provide the 12-digit Aadhaar number and the Bank name to the agent. (Doesn’t matter you remember your bank account number while making transactions using AEPS).

  • Select transaction type i.e. Cash Withdrawal.

  • Enter the transaction amount (as applicable)

  • Verify the transaction process using biometrics (fingerprint impression)

  • The transaction gets completed within seconds.

 

The bank correspondent receives a transaction receipt while the customer (you) receive an SMS confirmation from your bank.

 

Micro ATM

 

Micro ATM is an NPCI leadership model that allows customers to perform basic banking transactions using a Point of Sale (POS) device (micro-ATM) through a representative.

A micro ATM is a small machine that looks like a card swiping machine but is capable of providing basic banking facilities. Such ATMs are very beneficial where they facilitate people who cannot install normal ATMs. A micro ATM is a portable device and can be easily carried in one hand. Officials can take these machines to remote areas and provide basic banking facilities to the people there.

 

Micro ATM services provided:-

 

  • Balance inquiry

  • Cash Withdrawal

  • Cash Deposit

 

Mini Statement

 

“Mini Statement” is the service where the customers are offered a mini statement for their transactions i.e. cash withdrawals and deposits. In brief, the account holder can now check all their transactions using the Aadhaar Card. So this is a great service which can help the customers and merchants both in their special way.

 

Aadhaar Pay

 

Aadhaar Pay is one of the latest services that’s quite trending these days in the AEPS industry. It’s quite similar to AEPS however, a little more innovative. By using Aadhaar pay, a bank account holder can make a withdrawal of any amount i.e. there is no limit. Certainly, now the customer can withdraw any sum regardless of Rs 50,000 in a day. That’s the primary reason the service is quite preferred by a lot of people.

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Refund Policy

If you see charges on your credit/debit card for purchases made or services availed on the site, but you never created an account or signed up, please check with your family members or business colleagues authorised to make payments on your behalf, to confirm that they haven't initiated the payment. If you're still unable to recognise the charge, please report the unauthorised purchase within 30 days of the transaction to your bank to enable Instant Mudra Technologies Private Limited to begin an investigation.

Once a amount is debited from your credit/debit card or Bank account and you the same value is relected in your ID, there is no cancellation or refund allowed for such transactions. However, if in a transaction performed by you on the Instant Mudra Platform, money has been debited from your card or bank account and a value is not reflected in your ID within 24 hours of the completion of the transaction, then you shall inform us by sending an e-mail to our support e-mail address mentioned on the ‘Contact Us’ page. Please include in the e-mail the following details – value, transaction date and request number.

If it is found that money was debited to your credit/debit card or bank account without credit of the value, then you will be refunded the money within 21 working days from the date of receipt of your e-mail. All refunds will be credited to the original mode of payment.

  • All sales/ Money Transfer / Bill Payments / Recharges are final with no refund or exchange allowed.
  • Customer / Agent are responsible for the mobile number, DTH account number, utility consumer number, bank account number and details for Purchases / Money Transfer / Bill Payments / Recharges and all charges that result from those Purchases / Money Transfer / Bill Payments / Recharges. Instant Mudra is not responsible for any Purchases / Money Transfer / Bill Payment / Recharges for an incorrect mobile number, DTH account number, utility identification number, and bank account number.
  • However, if in a transaction performed by Customer on the Site, money has been charged to their card or bank account and a Purchase / Money Transfer / Bill Payments / Recharges are not successful within 72 hours of their completion of the transaction, then Customer may inform us by sending an email to our support email address mentioned on the Contact Us page.
  • Please include in the email the following details - the mobile number / DTH account number / Utility consumer number / bank account, operator name, Transaction value, Transaction date and Order Number. Instant shall investigate the incident and if it is found that money was debited to your credit/debit card or bank account without credit of the value, then you will be refunded the money within 21 working days from the date of receipt of your e-mail. All refunds will be credited to the original mode of payment.